suddenly, a voice came over the PA system, "Attention SM Shoppers: This is our purpose..."
after three claps, every sales person on the floor raised his/her arms and shouted, "At your service!"
and then they went back to whatever it was they were doing before the "announcement".
now i have some objections to this apparent customer relations propaganda engineered by our friends at SM. first, the grammar is incorrect. second, anytime i am suddenly affronted by three claps and a caterwaul, i do not feel i am being served. (somehow, the emotion is more akin to being taunted by the opposing team during intramurals.) third, it is a humiliating exercise for any person -- sales or otherwise -- to go through.
SM, is this going to be a regular thing now? this "announcement"? it's bad enough that every mother's day, you have your sales persons sing to motherly-type customers at the cashier's. ick.
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